Tech-Time is a token-based system which will meet all your outsourced maintenance, technical support, consultancy and even your training needs. It is a use-as-you need service which can allow you to budget for the year ahead without running numerous contracts at a significantly higher cost.
Services – Pay as you need
Gardner’s has been providing a very high level of support through Tech-time for many years now and have just released our “TechTime Plus” and “TechTime Advanced” services. Using TechTime Plus or TechTime advanced we can now provide you with an even greater level of technical support including guaranteed response times (4/8 hours), weekend support, 24 hour cover and emergency response. As these two services are based on the TechTime token-based service there are no high costs associated with these levels of cover and again they are on a use-as-you-go basis with your tokens.
Services – Pay as you go
Gardner Systems understands that paying for services in one payment can be difficult to justify, so to help we can offer you a “Pay as you go? scheme. This payment scheme is designed to help cover the cost of buying in technical services over an annual period.
We offer an agreed monthly payment term that will run for 12 month duration. During the course of the year the unexpected can happen, but with a pay as you go scheme this would allow you to book an engineer without worrying. If for any reason you need to top up your payments, we simply agree a new monthly rate to run for the remainder of year. Also any monies not used can be carried over to a new 12 month contract.